Irococo Reviews

"Irococo.com" is an online store that offers a variety of vintage style clothing. The prices vary depending on the item. For instance, a Korean Style Pleated Slip Jumpsuit costs $29.90, a Wine Red Delicate Embroidered Dress is priced at $48.90, and a V-neck Lace-up Polka Dot Rompers is available for $23.90. The store also offers discounts with codes: US$3 OFF with code DAILY3 on orders of $69+, US$10 OFF with code DAILY10 on orders of $149+, and US$15 OFF with code DAILY15 on orders of $199+. The store provides free shipping on orders of $49+ to the United States. Please note that prices and availability are subject to change. It's recommended to visit the website for the most accurate and up-to-date information.

"Irococo.com" offers multiple payment methods. Customers can Pay With Credit/Debit Card. The available credit card options are listed on the website. If a customer's credit card company is not listed, they are still encouraged to make the purchase. It's important to note that "Irococo.com" does not collect customers' credit/debit card number or personal information when they make a payment.

Customers can also choose to Pay With Paypal. When an order is placed with Paypal, customers will be redirected to the PayPal payment page, where they can confirm their payment by logging in with their PayPal username and password. Customers without a PayPal account can still check out by clicking on "Pay with Debit/Credit Card" and they’ll be redirected to a secure page where they can enter their credit card information or complete their payment safely via PayPal.

Another payment option is to Pay With Klarna. This allows customers to split their purchase into 4 interest-free payments. They can spread the cost of their purchase over time by entering the credit or debit card of their choice for automatic payments every two weeks. There are no interest or added fees when payments are made on time. This option is available to CA residents with loans made or arranged pursuant to a California Financing Law license.

Irococo.com has a 15-day return warranty for most items in new condition. To return an item, customers need to access the Online Returns Process on their website. Once the item(s) are mailed back and received by their warehouse, and the return request is approved, the refund will be reflected to the original payment account or credit card within 1-3 days. It's important to note that returned items should not be sent to the sender's address from the package received. All return shipping costs will be covered by the customer, unless there is a quality issue. For a quality issue, their team will contact the customer to discuss the solution.

All items must be in good shape, unused, unworn, and contain all its parts with their original tags/package. Free gifts must also be in good shape, unused, unworn, and returned at once. Certain items like lingeries, underwear, swimwear, socks cannot be returned for hygiene reasons. Clearance items are non-returnable as well. Shipping costs are non-refundable. They currently do not offer exchanges, but customers can place a new order and initiate a return. The refund will be processed as soon as they receive the returned package.

As for the shipping policy, Irococo.com has different shipping costs and times depending on the country. The shipping time does not include a 1-5 business days processing period required to process the order from the date it is placed. They will make every effort to deliver the package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues. The shipping cost of some areas may not be shown above, and customers should refer to the actual fee when they checkout. Customs fee is charged by Customs offices in destination country based on local rules and policies. For now, customs fees in European Union are paid by the sender (IROCOCO). For the rest countries, these charges must be paid by the customers. Customers take full responsibility should they refuse to accept a parcel due to import duties or taxes or do not assist custom clearance process before deadline which may cause the package being destroyed. Failed Delivery Situation Please be sure to provide your address with specific details such as street number/building number/apartment number if you have one. We are not responsible for any failed delivery attempt caused by the negligent behaviors of customers. Negligence includes, but is not limited to, no one answer the call, incorrect information provided for delivery, such as order address/contact number/consignee's name. In this case, we are unable to file a refund for you. Some logistics may offer a resend service within the country. Please offer your new address then. The resend normally takes 2-4 weeks. Hope for your patience. Need to update your delivery address or contact information? Please don't hesitate to contact us at support@irococo.com. We usually respond within 1-2 business days, and remember to check your spam emails!","1) Shipping Time does not include a 1-5 business days processing period required to process your order from the date your order is placed. 2) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues."],"url":"1"},{"title":"Return & Refund– irococo","snippets":["Return & Refund– irococo Home | Return & Refund Return & Refund 15 Days Return Warranty We hope you love what you've ordered, but if something isn't quite right, we accept returns within 15 days of delivery for most items in new condition. How to return an item? Step 1: Click here to access our Online Returns Process. If you have any inquiries, please feel free to contact us at support@irococo.com , and we will get back to you within 1-2 business days. Step 2: Please mail back your item (s) according to the return instructions from our service team. Step 3: Within 1-3 days after our warehouse has received your item (s) and approved your request, the refund will be reflected to the original payment account or credit card, depending on the bank. Please note that do not send returned items to the sender's address from the package you received. We will not accept any returns without you contacting us first. Fees and Eligibility All return shipping costs will be covered by the customer, unless there is a quality issue. For a quality issue, our team will contact you to discuss the solution. Pls pay attention to your email after the return application. Please note that the conditions below are not deemed as defective in quality: Loose threads, raw edges, thickness, touch, and differences in color due to differences in monitor display do not constitute as quality issues. Returns due to dissatisfaction in style, color, fabric and changes in personal preference do not constitute as quality issues. Damages due to use, wash, care, improper maintenance, self-repair, modifications, or other human factors do not constitute as quality issues. Please refer to our sizing chart for decisions on your purchase, as our service team can only offer our recommendations. Returns due to sizing issues do not constitute as quality issues. Due to differences in design and style between items, there may be slight differences between different items of the same size. Please refer to the actual measurements. Conditions All items must be in good shape, unused, unworn, and contain all its parts with their original tags/package. Free gifts (excluding free stickers) must be in good shape, unused, unworn, and returned at once. Lingeries, underwear, swimwear, socks cannot be returned for hygiene reasons. Clearance items are non-returnable as well. Shipping costs are non-refundable. Exchanges Unfortunately, we don’t offer exchanges at the moment, but you can place a new order and initiate a return. Your refund will be processed as soon as we receive the returned package. START RETURN 15 Days Return Warranty We hope you love what you've ordered, but if something isn't quite right, we accept returns within 15 days of delivery for most items in new condition. How to return an item? Step 1: Click here to access our Online Returns Process. If you have any inquiries, please feel free to contact us at sup","Shipping costs are non-refundable."],"url":"2"},{"title":"Terms & Conditions– irococo","snippets":["If you wish to purchase any goods or product from IROCOCO through the Site or Services ("Purchase"), you may be asked to provide certain information relevant to your Purchase, including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information."],"url":"3"}],"question_answering_results":[{"title":"Return & Refund– irococo","snippets":["Shipping costs are non-refundable."],"url":"2"}]}

Reviews for Irococo.com are mixed. On Trustpilot, the website has a poor rating of 2.5 with a total of 23 reviews. Many customers have reported poor customer service and poor quality of products. Some customers have complained about not receiving their packages and not getting a refund. However, there are also positive reviews praising the excellent quality and customer service. There are also complaints about the website's functionality, with some users reporting that items disappear from their cart. Some customers have also labeled the site as a scam, with complaints about not receiving all the products they ordered and not getting a refund. On Reddit, users have reported inconsistent sizing and issues with returns and refunds. Overall, it seems that customer experiences with Irococo.com vary widely.